Welcome to ALFRA USA store, operated by Alfra Tools, LLC!
If you visit or shop at Alfra Tools, LLC (a Limited Liability Company), its websites, AlfraTools.com, AlfraUSA.com, Alfra-USA.com, or any affiliated websites or make any purchase of any kind from the company or its agents, you accept these conditions. Please read them carefully.
TERMS OF SERVICE
The purchaser, broker, sales representative, customer, subsequent purchaser, user or end-user will be hereinafter referred to as the customer.
By placing of the order, the customer agrees to be bound contractually by all of these terms and conditions in addition to those that may be contained in other applicable documents including but not limited to the most current warranty certificate.
Your personal information is used for internal purposes only and will not be shared, sold, or otherwise distributed unless required by law.
When you visit AlfraTools.com, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Alfra Tools, LLC, or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Alfra Tools, LLC, and protected by U.S. and international copyright laws. All software used on this site is the property of Alfra Tools, LLC, or its software suppliers and protected by United States and international copyright laws.
LICENSE AND SITE ACCESS
Alfra Tools, LLC, grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Alfra Tools, LLC. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Alfra Tools, LLC. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Alfra Tools, LLC, without express written consent. You may not use any meta tags or any other "hidden text" utilizing Alfra Tools, LLC name or trademarks without the express written consent of Alfra Tools, LLC. Any unauthorized use terminates the permission or license granted by Alfra Tools, LLC. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of AlfraTools.com so long as the link does not portray Alfra Tools, LLC or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Alfra Tools, LLC. logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Alfra Tools, LLC, reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
RISK OF LOSS
All items purchased from Alfra Tools, LLC, are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself. In some instances, there may be a promotional price that is not listed on this website. We cannot confirm the price of an item until you order. Despite our best efforts, it is possible for an item to be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
OUTSTANDING BALANCES & COLLECTIONS COST
In the event that any outstanding balance is not paid within terms, purchaser agrees that any such balance shall accrue the highest legally allowed interest from the date of shipment of goods forward. If Alfra Tools, LLC should have to remit such outstanding balance for collection either by an agency or an attorney, purchaser agrees to pay all costs associated with this action.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY ALFRA TOOLS, LLC, ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. ALFRA TOOLS, LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ALFRA TOOLS, LLC DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ALFRA TOOLS, LLC DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM ALFRA TOOLS, LLC ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ALFRA TOOLS, LLC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
ALFRA TOOLS, LLC DOES NOT WARRANT AGAINST, AND SHALL NOT BE HELD RESPONSIBLE FOR ANY ECONOMIC LOSS, LOSS OF PRODUCTION OR MATERIALS, PROPERTY DAMAGE, PRODUCT LIABILITY, PERSONAL INJURY, OR ANY OTHER CLAIM BY PURCHASER, ITS AGENTS, EMPLOYEES, INSURANCE CARRIERS, SUBROGATES, SUCCESSORS, ASSIGNS, OR THIRD PARTIES ARISING OUT OF THE USE OF THE PRODUCTS EXCEPT AS EXPRESSLY PROVIDED HEREIN.
IT IS THE CUSTOMER'S SOLE RESPONSIBILITY TO ASSURE THE SAFE USE, MAINTENANCE, AND OPERATION OF THE PRODUCTS & OF ALL OPTIONS, SAFETY EQUIPMENT, AND ADDITIONS. IT IS ALSO THE CUSTOMER'S SOLE RESPONSIBILITY TO COMPLY WITH ALL REQUIREMENTS OR RECOMMENDATIONS OF THE COMPANY, OSHA, AND ANY OTHER STATE OR FEDERAL SAFETY LAWS OR REGULATIONS AS THEY MAY PERTAIN TO THE OPERATION OF THE PRODUCTS. PURCHASER AGREES TO HOLD HARMLESS AND TO DEFEND ALFRA TOOLS, LLC AGAINST ANY ACTION ARISING FROM THE PURCHASE AND USE OF THIS OR ANY OTHER EQUIPMENT.
SHIPPING DAMAGE AND NON FUNCTIONAL COSMETICS DAMAGE, ARE NON WARRANTABLE. CUSTOMER ACCEPTS THAT DUE TO THE NATURE OF THE PRODUCT SOME SCUFFS, DINGS, DENTS, SCRATCHES AND OTHER EXTERNAL IMPERFECTIONS ARE NORMAL AND ACCEPTABLE.
Neither Alfra Tools, LLC nor Purchaser shall be liable for delays in performance due to causes beyond the control and without the fault or negligence of the party whose performance is affected, including, but not limited to, acts of God, labor disputes or the government. Force majeure shall not relieve purchaser's payment obligations.
By visiting AlfraTools.com, you agree that the laws of the state of Illinois, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Alfra Tools, LLC.
Any dispute relating in any way to your visit to AlfraTools.com or to products sold by Alfra Tools, LLC or through Alfra Tools, LLC and / or its websites in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $200 shall be adjudicated in any state or federal court in Cook County, Illinois, and you consent to exclusive jurisdiction and venue in such COURTS.
MODIFICATIONS OR IMPROVEMENTS TO PRODUCT
Alfra Tools, LLC retains the right to modify, make changes, enhance, and or improve products without any obligation to give prior notice to purchaser or to carry out such changes to product already sold.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
We reserve the right to make changes to our site, pricing, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Alfra Tools LLC Electric and Hydraulic tools are backed by a 1-Year limited warranty from the receipt of purchase. It is the customer's responsibility to validate warranty time period by providing the proof of purchase and date purchased. We warrant that our products are free from defects in material and workmanship under normal use and service. Use Alfra products only in accordance with the Alfra instructions.
LIMITATIONS TO WARRANTY
This warranty does not cover repairs made or attempted other than ALFRA authorized personnel, normal wear and tear of the tool, abuse or misuse of the tool, improper maintenance of the tool, continued use of the tool after partial failure, tools that have been modified and tools used with improper accessories. Alfra Tools, LLC shall not be responsible for any products which have been altered, abused, misused, or improperly installed or repaired, or for any loss, damage, defect, claim or non-performance resulting from or attributable to Buyer's specifications. ALFRA Tools LLC shall make the final determination as to the application of warranty. Products requiring repair and found to be within Warranty will be repaired or replaced at no charge and returned at standard ground shipping. This warranty gives you specific legal rights. You may have other rights that vary from state to state. In those states that do not allow the inclusion of implied warranties or limitation of consequential damages, the above limitations or exclusions may not apply.
Please request an RMA # for all returns at 847-844-8900 or firstname.lastname@example.org. The eligible return period is 14 days from the date of receipt. Shipping costs are the customer's responsibility. Alfra Tools LLC reserves the right to charge a 20% restocking charge for any products returned.